Get the HR Essentials Toolkit
What We Do
Employee relations isn’t just about putting out fires, it’s about fostering a culture where concerns are addressed quickly, policies are clear, and everyone knows where they stand. When issues linger or go unaddressed, you risk low morale, legal trouble, and costly turnover. We help you handle problems before they escalate, so your team and business can thrive.
Whether you’re facing ongoing conflicts, need to update your policies, or want a proactive approach to workplace issues, we offer practical, hands-on support, no HR jargon, just real solutions that work for your people.
Early Issue Resolution
Address problems before they become crises.
Clear, Practical Policies
Policies people actually understand and follow.
Fair, Thorough Investigations
Handle complaints and conflicts the right way.
Compassionate Exits
Navigate separations with dignity and minimal risk.
What we offer
You can work with us on a single case, for ongoing advisory, or as part of a broader HR partnership.
Here’s how we support your employee relations needs:
Employee Relations Advisory
Get practical, on-call support for everyday employee relations issues so you can address problems early and keep your team on track.
Service features
- Guidance on handling employee concerns and disputes
- Support for policy interpretation and application
- Coaching on difficult conversations and conflict resolution
- Advice on documentation and compliance
- Risk assessment for employee relations situations
- Quick answers by phone, email, or video
Investment:
Flexible retainer or hourly pricing. Most clients see reduced risk and faster resolution of issues.
Need real-world advice on employee issues?
Book a call and get answers you can use right now.
Workplace Investigations
Conduct fair, thorough, and compliant investigations when workplace complaints or allegations arise. We help you protect your people and your business.
Service features
- Third-party investigation of harassment, discrimination, or misconduct
- Interview planning and documentation
- Fact-finding and evidence review
- Confidential reporting and recommendations
- Support for corrective action and follow-up
- Guidance on legal and compliance requirements
Investment:
Project fee based on scope and complexity. Most clients resolve investigations faster and with less internal stress.
Facing a sensitive workplace issue?
Schedule a confidential consultation to discuss your situation.
Conflict Resolution & Mediation
Resolve conflicts before they become bigger problems. We facilitate conversations that help employees move forward and restore team trust.
Service features
- Mediation between employees, teams, or managers
- Structured conflict resolution sessions
- Tools for ongoing communication and follow-up
- Coaching for leaders on managing difficult personalities
- Documentation and action plan development
- Training for managers and teams
Investment:
Hourly or project-based pricing. Most clients see improved morale and reduced turnover.
Need help resolving a conflict?
Book a mediation session and get your team back on track.
Policy Support & Customization
Keep your policies clear, up-to-date, and practical. We help you create, update, and communicate employee policies that actually get followed.
Service features
- Review and update of existing policies and procedures
- Custom policy drafting for unique workplace needs
- Alignment with current laws and best practices
- Communication plans for rollout and training
- Templates for handbooks, codes of conduct, and more
- Ongoing policy refresh as laws change
Investment:
Flat fee per policy or bundled pricing. Most clients see reduced confusion and fewer policy violations.
Policies feeling outdated or unclear?
Request a policy review and get clear, compliant documents.
Performance Issue Support
Handle ongoing performance issues with fairness and clarity. We support you in designing improvement plans and managing tough cases.
Service features
- Guidance on documenting performance concerns
- Templates for performance improvement plans (PIPs)
- Coaching for managers on delivering feedback
- Check-in structure to track progress
- Support for escalation or termination if needed
- Alignment with legal and compliance requirements
Investment:
Per-case or retainer pricing. Most clients see issues resolved more quickly and with less risk.
Struggling with a difficult performance case?
Book a consult and get a roadmap for resolution.
Exit & Termination Support
Navigate separations and terminations with confidence and compassion. We help you minimize risk and protect your culture.
Service features
- Separation checklists and compliance guidance
- Review of release and waiver language
- Support with exit interview process, unemployment claims, and disputes
- Recommendations for difficult or high-risk exits
- Guidance on final pay and benefits
- Communication strategy for remaining staff
Investment:
Hourly or project-based pricing. Most clients avoid costly mistakes and maintain team trust.
Facing a tricky termination?
Get expert support before you take action.
Employee Relations Audit
Get a clear picture of your employee relations climate and identify areas for improvement.
Service features
- Review of past employee relations cases and outcomes
- Analysis of complaint, investigation, and resolution processes
- Employee feedback surveys and focus groups
- Risk assessment and compliance check
- Prioritized recommendations for improvement
- Optional support to implement changes
Investment:
Fee based on scope and company size. Many clients start here to set a proactive employee relations strategy.
Not sure where you stand on employee relations?
Book an audit and get actionable insights.
When you partner with us on a monthly retainer, you get ongoing access to core performance and development support without additional fees:
- Performance review and form updates
- Manager coaching on real-time performance issues
- Support with PIP design and documentation
- Guidance on promotions, demotions, and role changes
- Ongoing refinement of your performance processes
Want ongoing support instead of one-off fixes?
Explore our retainer packages.
Accelerate Package
- Everything in Foundation, plus:
- Proactive workforce and org design support
- Performance and development systems for managers and teams
- Support with complex employee relations and investigations
- Quarterly strategy sessions with leadership
Executive Package
- Everything in Accelerate, plus:
- Strategic HR advisory for executives and senior leaders
- Change management support for major initiatives and restructures
- Advanced analytics on people, risk, and turnover trends
- Ongoing support for multi‑state or multi‑site operations
